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Golden Words – Why 100% Standards?
Posted by Syed Nayyar Uddin on March 5, 2011 in Daily Quote
Why 100 Percent Standard? In the USA, 99.9 % of quality means: … One hour of unsafe drinking water per month. …Two unsafe landings at o’hare airport daily. …16,000 lost pieces of mail per hour. …20,000 incorrect drug prescriptions each year. … 500 incorrect surgical operations performed/week. …50 newborn babies, dropped […]
Golden Words – Operations
Posted by Syed Nayyar Uddin on March 1, 2011 in Daily Quote
OPERATIONS Standardised, Simplified, Tightly Controlled, Centrally Planned Leaving few decisions To the discretions of the Rank and file Employees. World class success can not be achieved with second class operations.